Legal Hub

Your Guide to Our Policies and Practices

By accessing our internet site or otherwise contacting us in any form or shape, you are representing your agreement to these Terms of Use. Please review these Terms of Use thoroughly.

By consenting to these Terms of Use, you consent to the transmission of Personal Information about you to nations beyond your home country, as well as countries where data security laws may differ from those of your home country. The company maintains protections intended to shield your Personal Information.

You may revoke your permission for the Company’s further use, preservation, or revelation of your Personal Information at any time, subject to legal or contractual constraints, record retention obligations and sufficient notice. Where your Personal Information is required to provide you with a service, the Company will notify you of the outcomes of your preference to withdraw consent.

To withdraw consent, follow instructions below.

Consent to phone calls – All phone calls to business line(s) (including business calls made directly to any of our employees) are recorded for quality assurance and training purposes.

INFORMATION YOU PROVIDE

Across our internet site and customer services, we may store specific Personal Information including:

  • Contact Data
  • Confirmation of Identity Data
  • Financial and Invoicing Data
  • Account Information
  • User preferences associated to communication, or other commercial events, including shopping preferences, history, and criticisms.
  • Technological information such as IP address, device or user ID, access time stamps, system, and browser type, referring internet site address, content accessed, click-stream information and device location.

We typically do not ask for sensitive personal information. In rare conditions where we ask for such data, such as to support internal rules reporting to diversity and anti-discrimination in employment, this data is voluntary.

USE OF PERSONAL INFORMATION 

The information that we store may be retrieved, stored, utilized, distributed, transmitted, and disclosed by employees, professionals and/or service providers of Company in Canada, or around the world to: 

  • bill for products and services, including the authentication of credit, identity authentication, invoice creation and delivery, and collection of fees.
  • create, maintain, and develop relations with customers, including the administration of their accounts with Company.
  • build, advertise, and manage our products and services, including the completion of market studies and the communication of new products and services, special offers, campaigns, and service tips.
  • assist law enforcement agencies, collect debts payable to Company, inform credit agencies of delinquent accounts, defend Company’s business interests as well as customer and employee security (including enforcing Company’s Terms of Use of Service), and meet requirements imposed by law.

ACCURACY OF INFORMATION

Personal Information stored must be as precise, complete, and as up to date as possible to accurately fulfill the objectives for which it is to be used. We rely on our customers, employees and other third parties to update and correct Personal Information where it is inaccurate or outdated.

DISCLOSURE OF PERSONAL INFORMATION 

Your Personal Information may be retrieved by Company employees or agents who have a business need to access such Personal Information. Company may transmit or disclose Personal Information to third parties to:

  • provide products and services to our customers.
  • manage our supply lists.
  • protect the legal rights, confidentiality, protection, or property of the Company or its employees, agents, contractors, customers, or the public.
  • protect the security of visitors to our internet site or other properties.
  • protect against fraud or other unlawful action or for risk management reasons.
  • respond to requests from public or legal agencies, including to meet national security or law enforcement requirements.
  • permit the Company to engage in available remedies or restrict the damages that we may sustain.
  • enforce our internet site and customer Terms of Service
  • respond to an urgent situation/emergency.
  • comply with the law or legal procedure.
  • effect a license, sale or transmission of all or a portion of the business or assets (including in relation with any bankruptcy or similar legal proceeding)

When transmitting Personal Information to third parties, we rely on appropriate privacy laws and use contractual or other means to ensure such parties adopt suitable protections to safeguard your information. In addition, we may distribute Personal Information with Company’s affiliates for the purpose of enabling one or more of the reasons defined above.

External service providers, who manage data for us, are carefully chosen by us and are strictly contractually obligated. The service providers work corresponding to our guidelines, which is ensured by strict contractual policies, by technical and organizational measures and by supplementary controls. Furthermore, your information will only be transmitted if you have given us your express consent or because of a legal regulation.

Except as said above, we will not, without our customers’ consent, retail, distribute, transfer, permit, exchange or rent Personal Information received from them to others.

DATA RETENTION 

We keep hold of your Personal Information for as long as required to satisfy the intent for which it was stored and to comply with appropriate regulations.

All information compilation and handling are accomplished for specific reasons. These may result from technological obligations, contractual conditions, or explicit customer demands. For technological reasons, certain information might be collected and kept during a visit to PrimaryDefenceCorp.com. For instance, the date and length of the visit, the web pages used, the identification data of the browser and operating system type used, and the internet site from which you visit us.

If you sign up for our newsletters, the following necessary information is collected:

  • Salutation, first name, last name, Electronic Mail address, industry/group you are working in.
  • Storing of the internet provider (IP) address of the computer system assigned to you by your Internet service provider (ISP) and the date and time of registration. We collect this information to track (potential) misuse of the electronic mail address of a data subject, for our own legal security.

In this case, we may use your Electronic Mail address for marketing reasons. You can unsubscribe by clicking the unsubscribe link at the end of your newsletter. If you refuse to the marketing use of your information, your information will only be used anonymized, for statistical analysis purposes.

To constantly enhance our offerings, we collect and analyze usage data from the online area on a pseudonymized basis. The legal basis for this is Article 6(1)(f) GDPR. To the limit that we ask for permission to manage your personal data, it serves as the legal basis corresponding to Article 6(1)(a) GDPR. For handling of personal information necessary to satisfy an agreement with you, the agreement is the legal foundation corresponding to Article 6(1)(b) GDPR. Article 6(1)(b) GDPR also applies to handling procedures that are necessary to carry out preliminary measures, for example, if you ask about our products or services. If our company is subject to legal demands that demand us to process personal information, for example, to fulfill tax obligations, then processing is established in Article 6(1)(c) GDPR.

INTERNET SITE COOKIES

We want to give you the chance to make an educated judgment for or against the use of cookies unless these are not strictly required for the technical operation of the internet site. A cookie is a little file comprising information that is stored on your computer by internet sites you visit. Cookies are utilized to enhance internet site performance and effectiveness. Also, can track how and when a user visits an internet site and/or other internet sites. There are two general sorts of cookies: “session cookies” and “persistent cookies.”

Session cookies store information only for the length of time that the user is connected to an internet site – they are not written onto the user’s hard drive. Session cookies are automatically deleted after the user leaves the internet site, at which point the originator of the cookie no longer has access to the information that was contained on that temporary cookie file.

We use session cookies as an extra safety feature to ensure accurate user verification. When our customers log on to our internet site and are verified through their user identification and password, a cookie will store the identification number of their browser. Throughout their session, the session cookie acts as a type of digital signature to identify our customer’s current session to the web server. The web server will monitor our customer’s browser number to help verify that, always during the session, we are dealing with our customer. We additionally utilize session cookies to track our customers’ visits. We utilize that information to establish the type of information that our customers are looking for on our internet site and to enhance our internet site.

If applicable, we utilize information about the internet site our customers visited immediately past to our internet site to assess the viability of links to our internet site that we have created on third party internet sites. The information collected in “persistent cookies” is written onto our customer’s device and stays there until the expiration date of the cookie. From time to time, we use persistent cookies to collect non-sensitive Personal Information. Presently, most browsers do not differentiate between session cookies and persistent cookies.

The use of Company.com is possible without cookies unless these do not serve technical purposes. However, you may review your cookies settings on your browser to enable alerts or to reject some cookies. Please note, our internet site does not presently react to Do Not Track signals from browsers.

SECURITY AND DATA INTEGRITY 

We take all commercially reasonable safety measures to protect the Personal Information stored and to protect it against loss and illegal access.

Access to our customers’ Personal Information is limited to selected Company personnel and contractors. In addition, we use accepted information security systems. Such as firewalls, access control systems and cryptography, to protect Personal Information against loss and unauthorized access. While we use commercially reasonable efforts to restrict access to our automobiles and properties to authorized personnel, we cannot ensure the privacy of information that is displayed on any cargo package or freight label.

Regrettably, no method of accessing, using, transmitting, or storing information can be assured to be 100% protected. It is your individual obligation to use the appropriate degree of care whenever connecting with us. For instance, when you create an internet site portal account, you are accountable for keeping your login credentials confidential. Do not send us personal information through electronic mail or other unsafe electronic networks and do not send us vulnerable information unless requested by the Company. We therefore recommend that confidential information should be delivered exclusively by letter to head office.

If you have reason to believe that your communication with us is no longer unsafe (for example, you feel that the security of any account you might have with us has been compromised), you must instantly inform us.

CHANGES TO THE POLICY AND NOTIFICATION

The company holds the right to revise these Terms of Use at any time without warning. You can find out when the Terms of Use was updated by referring to the “Last Updated” legend on the bottom of this Terms of Use. Any modifications will become effective upon the publishing of the revised Terms of Use on the internet site. By continuing to use the internet site following such changes, you will be deemed to have consented to such changes. If you do not approve of the terms of this Terms of Use, in whole or part, you can decide to not continue to use the internet site. 

ENFORCEMENT AND DISPUTE RESOLUTION

The company promises to settle complaints about your privacy and our gathering or use of your Personal Information. If you have concerns or complaints about the use of your Personal Information, please feel free to contact us.

ACCESS AND CORRECTION 

You may access, review, correct, modify, and/or delete a few of the Personal Information stored about you by logging into your electronic account and selecting to update your information. Upon your request, we will deactivate or delete your Personal Information from our active databases. Where legal or practical obstacles prevent deletion, the data is blocked (e.g., special archiving obligations). Your data must also be deleted if it is not permissible to store them (particularly if the data are imprecise and correction is not possible).

LINKS TO OTHER INTERNET SITES 

Our internet site may contain links to other internet sites. You will move outside the pages of primarydefencecorp.com. The company is thus not liable for the content, services or products offered on the linked internet site and for the privacy and technological safety on the linked internet site. The operators of those other internet sites may collect information about you, through cookies or other technologies, pursuant to their own guidelines.

ABOUT CHILDREN

The company does not deliberately gather information about children. Children under thirteen may not visit this internet site or communicate with us. Children under eighteen must have their lawful guardians’ consent before contacting us.

IF YOU ARE A CALIFORNIA RESIDENT, PLEASE READ THE FOLLOWING:

California residents may have additional rights regarding how we use your information.

Consistent with the “Information you provide” segment above, Company gathers information about individuals that is considered “Personal Information” in California. To the degree necessary or permitted by law, we may hold on to some of your Personal Information. We may collect and reveal this Personal Information from you and other third parties for the stated business or commercial reasons described in the “Use of Personal Information” and “Disclosure of Personal Information” segments above. The company does not sell/advertise Personal Information. We may reveal all the categories of Personal Information described above to service providers for business purposes.

Subject to certain exclusions, as a California consumer, you have the right to: (i) access your Personal Information and (ii) obtain removal of your Personal Information, as defined in the “Access and Deletion” segment above, Company will not discriminate against you for selecting to exercise your rights, nor will the level or excellence of service you obtain be impacted.

California customers may exercise their rights as defined herein, or you may appoint an approved agent to exercise your rights on your behalf.

CONTACT US

If you have questions or requests, please feel free to contact us by mail at the following address:

Attention:

Primary Defence Corp.
Legal Department
1-2355 Derry Road East,
Mississauga, Ontario
L5S 1V6

Transparency is crucial to privacy control. Please contact us if you have any inquiries about this Terms of Use or the usage of your Personal Information. To practice your rights, send an electronic mail to: [email protected].

For Media Relations: [email protected]
For Legal: [email protected]

Any imitation or distribution of content on the Company internet site for business purposes is forbidden without direct written permission from the Company. Any use of this internet site and the content obtained therefrom is subject to these Terms of Use. If you cannot agree to these Terms of Use, you are kindly requested to leave the internet site without browsing it any further. The company hereby denies, as far as permitted by law, any liability for itself and its associated companies and contractors for any loss, misuse, or unlawful disclosure of Personal Information.

Primary Defence Corp., Primary Transport Corp. (“us”, “we”, or “our”) operates www.primarydefencecorp.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

INFORMATION COLLECTION AND USE

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, postal address and phone number (“Personal Information”).

LOG DATA

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

COOKIES

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

SECURITY

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of effective date on this article and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

CONTACT US

If you have any questions about this Privacy Policy, please contact us.

TEXT MESSAGE

By “Opting In” to or using a Company “Text Message Service” (both terms defined below), you accept these Terms & Conditions and agree to resolve disputes with Company through binding arbitration (and with very limited exceptions, not in court), and you waive any right to participate in class actions, all as detailed in the “Disputes” section below.

By Opting Into a Text Message Service:

  • You authorize Company to use auto dialer or non-auto dialer technology to send text messages to the cell phone number associated with your Opt-In (i.e., the number listed on the Opt-In form or instructions, or, if none, the number from which you send the Opt-In, or, if none, the number on file for the account associated with your Opt-In). You also authorize the Company to include marketing content in any such messages. You do not have to opt In or agree to opt in as a condition of purchase.
  • You are signing your Opt-In to the Text Message Service.
  • You confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt In.
  • You consent to the use of an electronic record to document your Opt-In. To withdraw that consent, request a free paper or email copy of the Opt-In, or to update our records with your contact information, please call 1-833-732-3425. To view and retain an electronic copy of these Terms & Conditions or the rest of your Opt-In, you will need (i) a device (such as a computer or cell phone) with internet access, and (ii) either a printer or storage space on such device. For an email copy, you’ll also need an email account you can access from the device, along with a browser or other software that can display the emails. These Terms & Conditions still will apply if you withdraw the consent mentioned above or opt out of the Text Message Service.

After Opting In, in addition to the main messages the service offers, you may receive one or more welcome messages or administrative messages, such as (in some cases) a request to confirm your Opt-In.

About the Text Message Services and Opting Out

Message and data rates may apply. Unless otherwise noted, Text Message Services send multiple, recurring messages. Company may terminate any Text Message Service or your participation in it at any time with or without notice, including, for example, before you have received any or all messages that you otherwise would have received, but these Terms & Conditions still will apply. For services operated through 1-833-732-3425, you can get help by texting HELP to 1-833-732-3425, and you can opt out by texting STOP to 1-833-732-3425. For Text Message Services operated through a different number, text HELP to that number for help and STOP to that number to opt out. Your opt-out request may generate either a confirmation text or a texted request to clarify the Text Message Service to which it applies (if you have more than one). To complete your opt-out, please provide the requested clarification.

You consent to the handling of your information as described in the Company privacy policy. To contact Company customer service, call 1-833-PDC-DIAL (1-833-732-3425). You must be 18 years of age or older.

Disputes

Any dispute or claim arising out of or relating in any way to a Text Message Service will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to these Conditions of Use.

Applicable Law

THE CANADA’S ANTI-SPAM LEGISLATION (CASL), (OR IN THE ABSENCE OF APPLICABLE FEDERAL LAW, THEN THE LAWS OF THE PROVINCE ONTARIO), WITHOUT REGARD TO PRINCIPLES OF CONFLICT OF LAWS, WILL GOVERN THESE TERMS & CONDITIONS AND APPLY TO ANY DISPUTES OR CLAIMS AGAINST COMPANY ARISING OUT OF OR RELATING IN ANY WAY TO ANY COMPANY TEXT MESSAGE SERVICE.

Mobile Carriers

The 1-833-732-3425 we use for Text Message Services is supported on all Canadian carriers. Please note, however, that the supporting mobile carriers may change without notice, and the particular Text Message Service you join, including those operated through a different number, may be limited to specific carriers. The company and the mobile carriers (for example, Rogers) are not liable for delayed or undelivered messages.

This virtual services agreement (the “Agreement”) is between Primary Defence Corp. (including, and as determined by location address and upon execution: 1-2355 Derry Road East, Mississauga, Ontario L5S 1V6) (collectively “Primary Defence Corp.”, “Locations”) and the person or entity agreeing to the terms hereof (the “Member”). This Agreement is effective as of the date you, acting as the Member, click the “I Accept” button appearing at the bottom of this page (the` “Effective Date”). If you are accepting the terms of this Agreement on behalf of your employer or some other entity, you represent and warrant that: (i) you have legal authority to bind your employer or the applicable entity; (ii) you have read and understand this Agreement; and (iii) you agree on behalf of your employer or the applicable entity, to all of the terms of this Agreement.

  1. VIRTUAL SERVICES: Primary Defence Corp. agrees to provide the Member with the services which you agree to purchase, as described on the “Virtual Office” portion of the Primary Defence Corp.’ website and as may be modified from time to time (collectively, the “ Virtual Services”), throughout the Term (as defined below) but including, at a minimum mail service.
  2. PAYMENT TERMS: By clicking “I Accept”, you are expressly authorizing Primary Defence Corp. to charge the Member a recurring monthly fee for the Virtual Services at the then current rate appearing on the “Virtual Offices” portion of the Primary Defence Corp.’ website, together with all applicable harmonized sales tax, goods and services tax and any other value added tax thereon (the “Monthly Fee”), and to process the Monthly Fee using the method which you select during the registration process, or such other method as you may subsequently select by notifying Primary Defence Corp. in writing (the “Payment Method”). The Member acknowledges and agrees that Primary Defence Corp. has the right to change the Monthly Fee upon 30 days’ written notice to you. Upon accepting the terms of this Agreement, your first Monthly Payment, will become immediately due and payable. Thereafter, Primary Defence Corp. will automatically renew this Agreement for the Virtual Services for successive monthly periods commencing on the day that is one month from the Effective Date and continuing on the 1st day of each month thereafter (each a “Payment Date”) until this Agreement is terminated by the Member or Primary Defence Corp. PAYMENTS ARE NON-REFUNDABLE AND PRIMARY DEFENCE CORP. DOES NOT GIVE REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. If the Member wishes to select a different Payment Method, or if there is a change in your Payment Method, such as your credit card expiration date, you must notify Primary Defence Corp. in writing of such change. If your Payment Method reaches its expiration date, or if you cancel your Payment Method without notice to Primary Defence Corp., you authorize Primary Defence Corp. to continue billing the Payment Method which it has on file and to pursue you for all uncollected amounts. Any payment which Primary Defence Corp. is not able to process on the Payment Date will be considered overdue, will be subject to a 1.0% overdue payment fee and will bear interest at a rate of 1.5% per month.
  3. SERVICES: The Member may choose to add Add-Ons to their Agreement which can be found at [http://primarydefencecorp.com/virtual-offices] which may be modified from time to time, upon 30 days’ Notice (as hereinafter defined). Upon request and to the extent not otherwise provided to the Member, Primary Defence Corp. shall provide certain custom Add-Ons (the “Add-On” and each being a “Service”) at an extra charge in accordance with Primary Defence Corp. published rates or otherwise. determined between the parties.
  4. TERM: The term of this Agreement (the “Term”) shall be for a period of one month commencing on the Effective Date and ending on the last day of the month immediately preceding one month from the Effective Date. This Agreement shall automatically renew for successive monthly periods (each, a “Renewal Term”), unless terminated by either party in accordance with Section 4 hereof.
  5. TERMINATION: Either party may terminate this Agreement for any reason whatsoever by providing the other party with one (1) month written notice from the first day of the month (the “Termination Period”). If your Payment Date falls within the Termination Period, the Monthly Fee shall remain payable, and you hereby authorize Primary Defence Corp. to charge the Monthly Fee using your Payment Method. Primary Defence Corp. reserves the right to terminate this Agreement or restrict your access to the Virtual Services, without prejudice to any other right or remedy to which it may be entitled, in the event that the Member defaults under the terms of this Agreement and fail to remedy such default within five business days of receiving written notice of the default from Primary Defence Corp.. In the event that Primary Defence Corp. terminates this Agreement as a result of an uncured default, you agree that such uncured default will trigger immediate termination and that you will be required to pay Primary Defence Corp. an amount equal to the Monthly Fee for the next two months, forthwith. Upon termination of this Agreement for any reason whatsoever, Primary Defence Corp. will immediately discontinue the Virtual Services and, if the Virtual Services include mail handling and storage, return any mail received within 30 days of the effective termination date to the sender at your cost. Primary Defence Corp. shall have no mail forwarding obligations, or any other obligations relating to the Virtual Services or this Agreement, to the Member following this 30-day period.
  6. DEFAULT: The parties agree that upon the occurrence of any of the following events (each being a “Default” or “Event of Default”) Primary Defence Corp. shall have the right to terminate or suspend this Agreement in part or in its entirety and revoke the Virtual Services immediately upon written notice to the Member: (a) the Member fails to pay any amount due hereunder, provided that Primary Defence Corp. shall provide five (5) days’ notice to the Member before any notice to terminate/revoke is effective; or (b) the Member fails to perform or observe any of the terms, covenants, warranties or conditions of this Agreement (except as otherwise expressly listed in this Section) and the Member fails to cure any such breach to the satisfaction of Primary Defence Corp. within five (5) business days after receipt of notice of such breach; or (c) a petition in bankruptcy or insolvency or for a reorganization or for the appointment of a receiver or trustee of the Member’s property is filed by or against the Member; or (d) an assignment or petition or arrangement for the benefit of creditors is made or is entered into by the Member; or (e) unnecessary abuse or hostile treatment of staff or other individuals by the Member; or (f) improper use of Primary Defence Corp. systems and Virtual Services. Primary Defence Corp. may withhold any Virtual Services at any time should the Member be in default of any payment hereunder or in default of any other provision of this Agreement. If Primary Defence Corp. terminates this Agreement in connection with any of the foregoing Events of Default, in addition to the remedies available to it at law, it may recover from the Member: (a) all fees and other charges required to be paid pursuant to this Agreement, plus an amount equal to the total monthly fees for any charges that would become due and payable if notice was properly provided when the relevant Event of Default occurred, and (b) all costs associated with collection of outstanding accounts to include, but not be limited to Virtual Services, legal costs and out of pocket costs.
  7. COMPLIANCE WITH LAWS: The Member agrees to comply with all federal, provincial, and local laws, regulations, policies, and guidelines relating to Virtual Services and/or your use thereof.
  8. CONFIDENTIALITY: Primary Defence Corp. acknowledges that it may receive confidential information relating to a business not generally known to the public (the “Confidential Information”) as a result of entering into this Agreement with you. Primary Defence Corp. agrees to use all commercially reasonable efforts to maintain the confidentiality of the Confidential Information, not to disclose the Confidential Information, except as required by law, and not to use the Confidential Information for its own benefit or the benefit of a third party. The Member acknowledges that it may receive Confidential Information of Primary Defence Corp. as a result of entering into this Agreement. The Member agrees to hold such Confidential Information in strict confidence and take all reasonable precautions to protect Confidential Information. The Member acknowledges that any disclosure or unauthorized use of Confidential Information will constitute a material breach of this Agreement and cause substantial harm to the injured party for which damages would not be a fully adequate remedy. In the event of any such breach, Primary Defence Corp. shall have, in addition to other available remedies, the right to injunctive relief (without being required to post any security).
  9. LIMITATION OF LIABILITY: In no event shall Primary Defence Corp. , its affiliates, or their respective directors, shareholders, officers, employees or agents be liable for any damages or losses whatsoever, including any direct, incidental, consequential, special or exemplary damages, and any damages for loss of profits, business opportunity, savings, goodwill or other intangible losses, regardless of whether Primary Defence Corp. had been advised of, or could have foreseen the possibility of such damages and even if caused by the negligence of Primary Defence Corp. or those for whom it is at law responsible, arising out of or in connection with (i) the use, inability to use, interruption or failure of the Virtual Services, including without limitation, loss of, or failure to deliver, mail or electronic communications, or (ii) any other matter relating to this Agreement or the Services.
  10. INDEMNITY: The Member agrees, during the term of this Agreement and thereafter, to indemnify Primary Defence Corp., its affiliates and their respective directors, shareholders, officers, employees and agents (the “Indemnitees”) from any and all liabilities, losses, claims, demands, costs, penalties, fines and actions of any kind, including, without limitation, reasonable legal and accounting fees, which the Indemnitees may suffer as a result of your breach, violation or non-performance of the terms of this Agreement or your reliance on, or use of, the Virtual Services.
  11. WARRANTY: Primary Defence Corp. makes no express warranty regarding the Virtual Services and specifically disclaims any implied warranty, including warranties of merchantability and fitness for a particular purpose. Primary Defence Corp. does not authorize any person to make warranties of any kind on its behalf and you should not rely on any statement to the contrary.
  12. RULES & REGULATIONS: In the event the Member wishes to use any of Primary Defence Corp.’s Locations, the Member expressly acknowledges that Primary Defence Corp. is not the owner of the building but solely a tenant. The Member shall not interfere, disturb, or cause a nuisance to other users, tenants, licensees, guests, customers and invitees in the Location or Building. The rules and regulations adopted by the landlord and incorporated as part of the Primary Defence Corp.’ rules and regulations (collectively, the “Rules and Regulations”) are made a part of this Agreement. The Member shall comply with and obey with and will cause all of the Member Parties to comply with and observe, all of the Rules and Regulations enacted by Primary Defence Corp. and the landlord of the Location or Building, and which are in effect from time to time in respect to the Location or Building. Any breach of any of the Rules and Regulations by the Member or any Member Party shall constitute a breach under this Agreement and all remedies and rights available to Primary Defence Corp. for a breach under this Agreement shall be available and may be applied against the Member. The applicable Rules and Regulations can be found at http://primarydefencecorp.com/virtual-offices. The Member acknowledges that this Agreement is subordinate to Primary Defence Corp.’ lease and that in the event of termination of Primary Defence Corp.’ lease for any reason whatsoever this Agreement shall, at the option of the landlord, be terminated immediately upon Notice from either the landlord or Primary Defence Corp.
  13. TRANSFER AND ASSIGNMENT: Primary Defence Corp. shall have the right to transfer or assign all or any part of its rights or obligations under this Agreement to any person or legal entity (the “Assignee”). In the event that any such transfer of assignment results in the subsequent performance by the Assignee of all of Primary Defence Corp.’ obligations under this Agreement, Primary Defence Corp. shall be deemed to be released from the performance of all of its obligations under this Agreement after the effective date of such transfer or assignment. You may not transfer, sublicense, or otherwise assign or delegate any of your rights or obligations under this Agreement to any person without the prior written consent of Primary Defence Corp., which may be unreasonably withheld.
  14. NOTICE: Any notice or other communications given pursuant to this Agreement must be in writing and may be delivered personally, by email, regular or registered mail to:

Attention: Virtual Office
Primary Defence Corp.
1-2355 Derry Road East,
Mississauga, Ontario
L5S1V6

Email: [email protected]

Notices shall be deemed to have been received on the fifth (5th) business day following regular mailing or, if delivered personally or by email or fax, on the day of delivery if a business day or, if not, on the following business day.

  1. NAME AND ADDRESS: The Member must not use Primary Defence Corp.’ name, or the specific brand name of the Location you are using in any way in connection with your business. The Member may not use the Location as your registered address for service of process.
  2. MAIL HANDLING AND STORAGE: If the Virtual Services include mail handling and mail storage, the Member acknowledges that Primary Defence Corp. does not accept mail packages over one pound or mail packages that do not fit within Primary Defence Corp.’ file folder. Primary Defence Corp. shall not accept mail that contains any dangerous, live, or perishable goods and Primary Defence Corp. shall be entitled in its sole and absolute discretion to return any collected items or refuse to accept any quantity of items it considers unreasonable or unlawful. Primary Defence Corp. may charge an administrative fee if there is an excessive volume of mail received and processed by Primary Defence Corp.’ team on your behalf. All mail left uncollected for over 30 days is subject to secure disposal and will not be returned to the sender.
  1. MAIL FORWARDING: Primary Defence Corp. does not provide mail forwarding of any kind whatsoever. Mail that is picked up at the respective Location will be provided to the individual on file upon providing government issued photo identification.
  2. PHONE NUMBER: All phone numbers assigned to the Member are for the Member’s use during the term of this Agreement (“Assigned Phone Number”). The phone numbers remain Primary Defence Corp.’ property and you have no contractual or personal stake in the present telephone service or telephone numbers provided by Primary Defence Corp. Assigned Phone Numbers shall not be listed in any “white or yellow” pages.
  3. PHONE NUMBER PORTING: Phone numbers being ported away from Primary Defence Corp. to another carrier shall be subject to a one-time administration fee of $100 per number. Premium numbers shall be subject to a one-time porting fee of $500. All porting fees are subject to HST.
  4. DATA COLLECTION: Primary Defence Corp. requests that the Member provide, as and when requested by Primary Defence Corp., documentation and personal information as Primary Defence Corp. may reasonably require to enable provision of the Virtual Services. The data collected by Primary Defence Corp. from you may include: (a) personal information that Primary Defence Corp. can reasonably use to directly or indirectly identify individuals, (the “Personal Information”); (b) on[1]personal information, that does not directly or indirectly reveal your identity or directly relate to an identified individual; (c) technical information; and (d) non-personal details about your website interactions or any phone number used to call Primary Defence Corp.’ customer service number.
  5. DATA USAGE: Primary Defence Corp. shall acquire, hold, use and process Personal Information about you for a variety of business purposes, including: (a) providing products, Virtual Services or information requested; (b) administrative purposes; (c) marketing Primary Defence Corp. products and Virtual Services by phone, postal mail, facsimile, or email; (d) research and development; (e) providing services that are specifically designed to be compatible and used on mobile devices; (f) using Personal Information and other information about you to create anonymized and aggregate information; (g) presenting Primary Defence Corp.’ website and its contents to you; (h) fulfilling the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it; (i) providing you with notices about this Agreement, including expiration and renewal notices; (j) to carry out Primary Defence Corp.’ obligations and enforce Primary Defence Corp.’ rights arising from any contracts with you, including for billing and collection or to comply with legal requirements; (k) notify you about changes to Primary Defence Corp.’ website/SaaS/systems/rules and regulations/services/Virtual Services or any products Primary Defence Corp. offers; (l) improve Primary Defence Corp.’ website/SaaS, products, Virtual Services or marketing, or customer relationships and experiences; (m) allow you to participate in interactive features, social media, or similar features on Primary Defence Corp.’s website/SaaS systems; and (n) measure or understand the effectiveness of the advertising Primary Defence Corp. serves to you and others, and to deliver relevant advertising to you.
  6. DATA TRANSFER: You agree that Primary Defence Corp. may disclose personal data that Primary Defence Corp. collects or that you provide to Primary Defence Corp. in this Agreement, including: (a): to Primary Defence Corp.’ subsidiaries and affiliates; (b): in accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Primary Defence Corp.’ assets, whether as a going concern or as part of bankruptcy liquidation, or similar proceeding, in which personal information held by Primary Defence Corp. about you is among the assets transferred; (c) to advertisers and advertising networks that require the information to select and serve relevant advertisements; (d) to contractors, service providers and other third parties Primary Defence Corp. uses to support Primary Defence Corp. business and who are contractually obligated to keep personal data confidential, use it only for the purposes for which Primary Defence Corp. discloses it to them and to process the personal data with the same standards set out in this Agreement: (e) for any other purpose disclosed by Primary Defence Corp.; (f) with your consent; and (g) to comply with any court order, law, or legal process.
  7. DATA RETENTION: Except as otherwise permitted or required by applicable law or regulations, under some circumstances Primary Defence Corp. may anonymize Personal Information so that it can no longer be associated with the Member. Primary Defence Corp. reserves the right to use such anonymous and de-identified data for any legitimate business purpose without further notice or consent from the Member or any individual.
  8. DATA SECURITY: The Member acknowledges that Primary Defence Corp. uses physical, electronic, and administrative measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure.
  9. FORCE MAJEURE: Primary Defence Corp. will not be liable for and will not be considered in default or breach of this Agreement on account of, any delay or failure to perform as required by this Agreement as a result of any causes or conditions that are beyond Primary Defence Corp.’ reasonable control.
  10. GENERAL INTENT AND INTERPRETATION: This Agreement [including any Schedules hereto] comprise the entire agreement between the parties relating to the subject matter hereof. If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, all other provisions hereof shall be separately valid and enforceable. All provisions of this Agreement which, by their nature, are intended to survive termination shall continue in force notwithstanding termination hereof.
  11. PROPERTY LIABILITY Enter property to pick up any mails at your own risk, there may be stairs to the mailbox/office area. Primary Defence Corp. will NOT be responsible for ANY injuries up to and including death or any damages to personal property while on site.

This Agreement shall be governed by, and construed in accordance with, the laws of the Province of Ontario and the federal laws of Canada applicable therein. The parties hereby agree that each is an independent contractor, neither party shall be considered to be the agent, representative, master, or servant of the other party for any purpose, and neither party has any authority to enter into any contract, assume any obligations or give any representations on behalf of the other party. Nothing herein shall be construed to create a relationship of partners, joint ventures, fiduciaries, or other similar relationship between the parties. This Agreement constitutes the entire agreement between the parties relating to the subject matter hereof, subject to information incorporated herein by reference to the “Virtual Office” portion of the Primary Defence Corp.’ website. This Agreement will inure to the benefit of, and be binding upon, the parties hereto and their respective heirs, executors, administrators, successors, and assigns.

By accessing our internet site or otherwise contacting us in any form or shape, you are representing your agreement to these Terms of Use. Please review these Terms of Use thoroughly.

By consenting to these Terms of Use, you consent to the transmission of Personal Information about you to nations beyond your home country, as well as countries where data security laws may differ from those of your home country. The company maintains protections intended to shield your Personal Information.

You may revoke your permission for the Company’s further use, preservation, or revelation of your Personal Information at any time, subject to legal or contractual constraints, record retention obligations and sufficient notice. Where your Personal Information is required to provide you with a service, the Company will notify you of the outcomes of your preference to withdraw consent.

To withdraw consent, follow instructions below.

Consent to phone calls – All phone calls to business line(s) (including business calls made directly to any of our employees) are recorded for quality assurance and training purposes.

INFORMATION YOU PROVIDE

Across our internet site and customer services, we may store specific Personal Information including:

  • Contact Data
  • Confirmation of Identity Data
  • Financial and Invoicing Data
  • Account Information
  • User preferences associated to communication, or other commercial events, including shopping preferences, history, and criticisms.
  • Technological information such as IP address, device or user ID, access time stamps, system, and browser type, referring internet site address, content accessed, click-stream information and device location.

We typically do not ask for sensitive personal information. In rare conditions where we ask for such data, such as to support internal rules reporting to diversity and anti-discrimination in employment, this data is voluntary.

USE OF PERSONAL INFORMATION 

The information that we store may be retrieved, stored, utilized, distributed, transmitted, and disclosed by employees, professionals and/or service providers of Company in Canada, or around the world to: 

  • bill for products and services, including the authentication of credit, identity authentication, invoice creation and delivery, and collection of fees.
  • create, maintain, and develop relations with customers, including the administration of their accounts with Company.
  • build, advertise, and manage our products and services, including the completion of market studies and the communication of new products and services, special offers, campaigns, and service tips.
  • assist law enforcement agencies, collect debts payable to Company, inform credit agencies of delinquent accounts, defend Company’s business interests as well as customer and employee security (including enforcing Company’s Terms of Use of Service), and meet requirements imposed by law.

ACCURACY OF INFORMATION

Personal Information stored must be as precise, complete, and as up to date as possible to accurately fulfill the objectives for which it is to be used. We rely on our customers, employees and other third parties to update and correct Personal Information where it is inaccurate or outdated.

DISCLOSURE OF PERSONAL INFORMATION 

Your Personal Information may be retrieved by Company employees or agents who have a business need to access such Personal Information. Company may transmit or disclose Personal Information to third parties to:

  • provide products and services to our customers.
  • manage our supply lists.
  • protect the legal rights, confidentiality, protection, or property of the Company or its employees, agents, contractors, customers, or the public.
  • protect the security of visitors to our internet site or other properties.
  • protect against fraud or other unlawful action or for risk management reasons.
  • respond to requests from public or legal agencies, including to meet national security or law enforcement requirements.
  • permit the Company to engage in available remedies or restrict the damages that we may sustain.
  • enforce our internet site and customer Terms of Service
  • respond to an urgent situation/emergency.
  • comply with the law or legal procedure.
  • effect a license, sale or transmission of all or a portion of the business or assets (including in relation with any bankruptcy or similar legal proceeding)

When transmitting Personal Information to third parties, we rely on appropriate privacy laws and use contractual or other means to ensure such parties adopt suitable protections to safeguard your information. In addition, we may distribute Personal Information with Company’s affiliates for the purpose of enabling one or more of the reasons defined above.

External service providers, who manage data for us, are carefully chosen by us and are strictly contractually obligated. The service providers work corresponding to our guidelines, which is ensured by strict contractual policies, by technical and organizational measures and by supplementary controls. Furthermore, your information will only be transmitted if you have given us your express consent or because of a legal regulation.

Except as said above, we will not, without our customers’ consent, retail, distribute, transfer, permit, exchange or rent Personal Information received from them to others.

DATA RETENTION 

We keep hold of your Personal Information for as long as required to satisfy the intent for which it was stored and to comply with appropriate regulations.

All information compilation and handling are accomplished for specific reasons. These may result from technological obligations, contractual conditions, or explicit customer demands. For technological reasons, certain information might be collected and kept during a visit to PrimaryDefenceCorp.com. For instance, the date and length of the visit, the web pages used, the identification data of the browser and operating system type used, and the internet site from which you visit us.

If you sign up for our newsletters, the following necessary information is collected:

  • Salutation, first name, last name, Electronic Mail address, industry/group you are working in.
  • Storing of the internet provider (IP) address of the computer system assigned to you by your Internet service provider (ISP) and the date and time of registration. We collect this information to track (potential) misuse of the electronic mail address of a data subject, for our own legal security.

In this case, we may use your Electronic Mail address for marketing reasons. You can unsubscribe by clicking the unsubscribe link at the end of your newsletter. If you refuse to the marketing use of your information, your information will only be used anonymized, for statistical analysis purposes.

To constantly enhance our offerings, we collect and analyze usage data from the online area on a pseudonymized basis. The legal basis for this is Article 6(1)(f) GDPR. To the limit that we ask for permission to manage your personal data, it serves as the legal basis corresponding to Article 6(1)(a) GDPR. For handling of personal information necessary to satisfy an agreement with you, the agreement is the legal foundation corresponding to Article 6(1)(b) GDPR. Article 6(1)(b) GDPR also applies to handling procedures that are necessary to carry out preliminary measures, for example, if you ask about our products or services. If our company is subject to legal demands that demand us to process personal information, for example, to fulfill tax obligations, then processing is established in Article 6(1)(c) GDPR.

INTERNET SITE COOKIES

We want to give you the chance to make an educated judgment for or against the use of cookies unless these are not strictly required for the technical operation of the internet site. A cookie is a little file comprising information that is stored on your computer by internet sites you visit. Cookies are utilized to enhance internet site performance and effectiveness. Also, can track how and when a user visits an internet site and/or other internet sites. There are two general sorts of cookies: “session cookies” and “persistent cookies.”

Session cookies store information only for the length of time that the user is connected to an internet site – they are not written onto the user’s hard drive. Session cookies are automatically deleted after the user leaves the internet site, at which point the originator of the cookie no longer has access to the information that was contained on that temporary cookie file.

We use session cookies as an extra safety feature to ensure accurate user verification. When our customers log on to our internet site and are verified through their user identification and password, a cookie will store the identification number of their browser. Throughout their session, the session cookie acts as a type of digital signature to identify our customer’s current session to the web server. The web server will monitor our customer’s browser number to help verify that, always during the session, we are dealing with our customer. We additionally utilize session cookies to track our customers’ visits. We utilize that information to establish the type of information that our customers are looking for on our internet site and to enhance our internet site.

If applicable, we utilize information about the internet site our customers visited immediately past to our internet site to assess the viability of links to our internet site that we have created on third party internet sites. The information collected in “persistent cookies” is written onto our customer’s device and stays there until the expiration date of the cookie. From time to time, we use persistent cookies to collect non-sensitive Personal Information. Presently, most browsers do not differentiate between session cookies and persistent cookies.

The use of Company.com is possible without cookies unless these do not serve technical purposes. However, you may review your cookies settings on your browser to enable alerts or to reject some cookies. Please note, our internet site does not presently react to Do Not Track signals from browsers.

SECURITY AND DATA INTEGRITY 

We take all commercially reasonable safety measures to protect the Personal Information stored and to protect it against loss and illegal access.

Access to our customers’ Personal Information is limited to selected Company personnel and contractors. In addition, we use accepted information security systems. Such as firewalls, access control systems and cryptography, to protect Personal Information against loss and unauthorized access. While we use commercially reasonable efforts to restrict access to our automobiles and properties to authorized personnel, we cannot ensure the privacy of information that is displayed on any cargo package or freight label.

Regrettably, no method of accessing, using, transmitting, or storing information can be assured to be 100% protected. It is your individual obligation to use the appropriate degree of care whenever connecting with us. For instance, when you create an internet site portal account, you are accountable for keeping your login credentials confidential. Do not send us personal information through electronic mail or other unsafe electronic networks and do not send us vulnerable information unless requested by the Company. We therefore recommend that confidential information should be delivered exclusively by letter to head office.

If you have reason to believe that your communication with us is no longer unsafe (for example, you feel that the security of any account you might have with us has been compromised), you must instantly inform us.

CHANGES TO THE POLICY AND NOTIFICATION

The company holds the right to revise these Terms of Use at any time without warning. You can find out when the Terms of Use was updated by referring to the “Last Updated” legend on the bottom of this Terms of Use. Any modifications will become effective upon the publishing of the revised Terms of Use on the internet site. By continuing to use the internet site following such changes, you will be deemed to have consented to such changes. If you do not approve of the terms of this Terms of Use, in whole or part, you can decide to not continue to use the internet site. 

ENFORCEMENT AND DISPUTE RESOLUTION

The company promises to settle complaints about your privacy and our gathering or use of your Personal Information. If you have concerns or complaints about the use of your Personal Information, please feel free to contact us.

ACCESS AND CORRECTION 

You may access, review, correct, modify, and/or delete a few of the Personal Information stored about you by logging into your electronic account and selecting to update your information. Upon your request, we will deactivate or delete your Personal Information from our active databases. Where legal or practical obstacles prevent deletion, the data is blocked (e.g., special archiving obligations). Your data must also be deleted if it is not permissible to store them (particularly if the data are imprecise and correction is not possible).

LINKS TO OTHER INTERNET SITES 

Our internet site may contain links to other internet sites. You will move outside the pages of primarydefencecorp.com. The company is thus not liable for the content, services or products offered on the linked internet site and for the privacy and technological safety on the linked internet site. The operators of those other internet sites may collect information about you, through cookies or other technologies, pursuant to their own guidelines.

ABOUT CHILDREN

The company does not deliberately gather information about children. Children under thirteen may not visit this internet site or communicate with us. Children under eighteen must have their lawful guardians’ consent before contacting us.

IF YOU ARE A CALIFORNIA RESIDENT, PLEASE READ THE FOLLOWING:

California residents may have additional rights regarding how we use your information.

Consistent with the “Information you provide” segment above, Company gathers information about individuals that is considered “Personal Information” in California. To the degree necessary or permitted by law, we may hold on to some of your Personal Information. We may collect and reveal this Personal Information from you and other third parties for the stated business or commercial reasons described in the “Use of Personal Information” and “Disclosure of Personal Information” segments above. The company does not sell/advertise Personal Information. We may reveal all the categories of Personal Information described above to service providers for business purposes.

Subject to certain exclusions, as a California consumer, you have the right to: (i) access your Personal Information and (ii) obtain removal of your Personal Information, as defined in the “Access and Deletion” segment above, Company will not discriminate against you for selecting to exercise your rights, nor will the level or excellence of service you obtain be impacted.

California customers may exercise their rights as defined herein, or you may appoint an approved agent to exercise your rights on your behalf.

CONTACT US

If you have questions or requests, please feel free to contact us by mail at the following address:

Attention:

Primary Defence Corp.
Legal Department
150 King Street West, Suite 200
Toronto, ON M5H 1J9

Transparency is crucial to privacy control. Please contact us if you have any inquiries about this Terms of Use or the usage of your Personal Information. To practice your rights, send an electronic mail to: [email protected].

For Media Relations: [email protected]
For Legal: [email protected]

Any imitation or distribution of content on the Company internet site for business purposes is forbidden without direct written permission from the Company. Any use of this internet site and the content obtained therefrom is subject to these Terms of Use. If you cannot agree to these Terms of Use, you are kindly requested to leave the internet site without browsing it any further. The company hereby denies, as far as permitted by law, any liability for itself and its associated companies and contractors for any loss, misuse, or unlawful disclosure of Personal Information.

Primary Defence Corp., Primary Transport Corp. (“us”, “we”, or “our”) operates www.primarydefencecorp.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

INFORMATION COLLECTION AND USE

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, postal address and phone number (“Personal Information”).

LOG DATA

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

COOKIES

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

SECURITY

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of effective date on this article and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

CONTACT US

If you have any questions about this Privacy Policy, please contact us.

TEXT MESSAGE

By “Opting In” to or using a Company “Text Message Service” (both terms defined below), you accept these Terms & Conditions and agree to resolve disputes with Company through binding arbitration (and with very limited exceptions, not in court), and you waive any right to participate in class actions, all as detailed in the “Disputes” section below.

By Opting Into a Text Message Service:

  • You authorize Company to use auto dialer or non-auto dialer technology to send text messages to the cell phone number associated with your Opt-In (i.e., the number listed on the Opt-In form or instructions, or, if none, the number from which you send the Opt-In, or, if none, the number on file for the account associated with your Opt-In). You also authorize the Company to include marketing content in any such messages. You do not have to opt In or agree to opt in as a condition of purchase.
  • You are signing your Opt-In to the Text Message Service.
  • You confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt In.
  • You consent to the use of an electronic record to document your Opt-In. To withdraw that consent, request a free paper or email copy of the Opt-In, or to update our records with your contact information, please call 1-833-732-3425. To view and retain an electronic copy of these Terms & Conditions or the rest of your Opt-In, you will need (i) a device (such as a computer or cell phone) with internet access, and (ii) either a printer or storage space on such device. For an email copy, you’ll also need an email account you can access from the device, along with a browser or other software that can display the emails. These Terms & Conditions still will apply if you withdraw the consent mentioned above or opt out of the Text Message Service.

After Opting In, in addition to the main messages the service offers, you may receive one or more welcome messages or administrative messages, such as (in some cases) a request to confirm your Opt-In.

About the Text Message Services and Opting Out

Message and data rates may apply. Unless otherwise noted, Text Message Services send multiple, recurring messages. Company may terminate any Text Message Service or your participation in it at any time with or without notice, including, for example, before you have received any or all messages that you otherwise would have received, but these Terms & Conditions still will apply. For services operated through 1-833-732-3425, you can get help by texting HELP to 1-833-732-3425, and you can opt out by texting STOP to 1-833-732-3425. For Text Message Services operated through a different number, text HELP to that number for help and STOP to that number to opt out. Your opt-out request may generate either a confirmation text or a texted request to clarify the Text Message Service to which it applies (if you have more than one). To complete your opt-out, please provide the requested clarification.

You consent to the handling of your information as described in the Company privacy policy. To contact Company customer service, call 1-833-PDC-DIAL (1-833-732-3425). You must be 18 years of age or older.

Disputes

Any dispute or claim arising out of or relating in any way to a Text Message Service will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to these Conditions of Use.

Applicable Law

THE CANADA’S ANTI-SPAM LEGISLATION (CASL), (OR IN THE ABSENCE OF APPLICABLE FEDERAL LAW, THEN THE LAWS OF THE PROVINCE ONTARIO), WITHOUT REGARD TO PRINCIPLES OF CONFLICT OF LAWS, WILL GOVERN THESE TERMS & CONDITIONS AND APPLY TO ANY DISPUTES OR CLAIMS AGAINST COMPANY ARISING OUT OF OR RELATING IN ANY WAY TO ANY COMPANY TEXT MESSAGE SERVICE.

Mobile Carriers

The 1-833-732-3425 we use for Text Message Services is supported on all Canadian carriers. Please note, however, that the supporting mobile carriers may change without notice, and the particular Text Message Service you join, including those operated through a different number, may be limited to specific carriers. The company and the mobile carriers (for example, Rogers) are not liable for delayed or undelivered messages.

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